Total Quality Management: Text with Cases, Pacific Rim Edition

Oakland, John S.: Sohal, Amrik

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Total Quality Management: Text with Ca/Oakland, John /Paper/0750689250/S055-B2


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Publisher: Butterworth Heinemann
ISBN-13: 9780750689250
Binding: Paperback
Year Published: 1996
Interest in Total Quality Management continues to grow as more and more organisations from all corners of the globe demonstrate the positive impact of implementing TQM on organisational performance and competitiveness.

Students in business or management courses will find this book a perfect practical introduction to TQM, as will managers wishing to expand their knowledge of the subject.
ID: 18133
Code: RD000065